how it works
From two minutes online
to a call every day
You set it up online in two minutes
Your parent’s first name and number, their ZIP code, and the time they would like the call. Your 7 free days start then. Your parent installs nothing.
The first call is a hello
The next morning Clara calls, says who she is and who set this up, and asks whether she may call each morning. Over the first few calls she learns their medicines and the few things worth knowing, like the grandchildren’s names or the doctor on Thursday.
Clara calls every day at that time
On the phone they already have, landline or mobile, at a time between 8am and 9pm where they live. Calls come from (949) 919-5585; save it in their phone as Clara. An evening call is there too if they want one.
A real conversation, five to ten minutes
How they slept, what is for lunch, the story from last week. She remembers details from past conversations, asks about any medicine that is due, and never pretends to be a person.
You hear when it matters
No report or transcript after every call. You hear from us if calls go unanswered, if something on a call sounds wrong, if an important medicine is skipped, or if your parent asks Clara to pass something on, by text if you agreed to texts, otherwise by email. Once a week you also get a short summary: how many mornings they talked with Clara, how their mood has been, and what they did together. What they talk about stays between them.
You can reach Clara too
Text her a message for your parent and she passes it on during the next call. Your parent can call the same number back any time, and every family contact who agrees to texts gets the same ones.
what you get on your phone
A text when something needs you, and a short summary once a week
When something needs you
Text Message
Monday 9:21 AMMy Parents Are Ok: We've tried reaching Margaret 2 times this morning for their check-in and haven't been able to connect. We'll try once more shortly — you may want to check in with them. Reply STOP to unsubscribe. Msg&Data rates may apply.
Thursday 9:08 AM
My Parents Are Ok: Margaret skipped their blood pressure pill during today's check-in. You may want to follow up. Reply STOP to unsubscribe. Msg&Data rates may apply.
Today 9:12 AM
My Parents Are Ok ALERT: Clara detected a possible medical emergency during your family member's check-in call. Please check on them immediately or call 911. This is a safety alert and is not marketing.
Ask Clara to tell Mom
Text Message
Wednesday 6:40 PMCan you remind Mom I'm coming Sunday at noon?
My Parents Are Ok: Got it — "Remind Margaret that Anna is visiting Sunday at noon". Reply NOW for Clara to call Margaret right away, or LATER to include it in Margaret's next check-in. Reply STOP to opt out.
Later
My Parents Are Ok: Perfect — Clara will bring it up on the next check-in. We'll text you when it's done. Reply STOP to opt out.
Thursday 9:14 AM
My Parents Are Ok: Done — Clara took care of "Remind Margaret that Anna is visiting Sunday at noon" with Margaret today. Reply STOP to opt out.
From Mom, and once a week
Text Message
Tuesday 9:17 AMMy Parents Are Ok: Message from Margaret (sent via Clara): "Tell Anna I loved the pictures of the kids!" Reply STOP to opt out. Msg&Data rates may apply.
Sunday 10:30 AM
My Parents Are Ok - Margaret's weekly update from Clara: 5 calls with Clara this week, in good spirits on most calls, 2 activities together. Reply STOP to opt out.
Examples with made-up names. The wording is what we send.
if they don't answer
Say the call is at 9:00 and Mom doesn’t pick up. This is what happens, in this order.
9:00 · a short voicemail
“Hi Margaret, it’s Clara. Sorry I missed you. I’ll try to reach you later. Take care.” If the mailbox is full, she leaves nothing. Each try that reaches voicemail leaves the same message.
9:20 · she tries again
Twenty minutes later, a second call: “I tried reaching you earlier. Hope this is a better time!”
Still no answer · you get a text
“We’ve tried reaching Margaret 2 times this morning for their check-in and haven’t been able to connect. We’ll try once more shortly — you may want to check in with them.” It goes to every family contact who agreed to texts, and our team sees it too.
9:40 · one last try
After the third call she stops for the day. If your parent picks up and says it is not a good time, she says she will try tomorrow, and that counts as a call answered.
Clara does not call you and does not send anyone to the house. That call is yours to make; the text is there so you can make it early. A try that would ring after 9pm waits until the next morning, so a call late in the evening may not get its retries, or your text, that day.
if something is wrong
If your parent describes an emergency on a call, Clara tells them to hang up and call 911, and every family contact gets a text straight away: check on them now, or call 911.
If what they say points to thoughts of suicide, a poisoning, or someone mistreating them, she gives them the number that helps (988, Poison Control, Adult Protective Services), and the family gets a text the same way.
She does not call 911 herself and cannot stay on the line or see what happens after the call ends. The text to you is the part that counts.
what stays private
Calls are recorded. Every call is recorded and written down, so we can fix problems and make Clara better. Only our small team can listen to a recording.
Recordings are deleted after 12 months. You can ask us to delete them, and the written transcripts, sooner.
Your family hears what matters, not what was said. They never get a recording, a transcript or what a call was about. They get a text when something needs them, and a short summary once a week.
We never sell your information. Our ads learn from what people do on this website, never from what anyone says on a call.
Delete it all any time. Email hello@myparentsareok.com and we delete your recordings, transcripts and account. We keep only the record that you agreed to the calls, because the law asks us to.
what Clara is not
Not a medical service. She is not a nurse or a caregiver and gives no medical advice. When a medicine is skipped she says to tell the doctor, and does not push.
Not an alarm. If your parent falls between calls, nobody knows until the next one. For help at any hour, a medical alert button does that job; Clara is the daily voice that goes with it.
Not instead of you. Most of us call twice a week and mean to call every day. Clara is for the days in between.